We have a lot to talk about in this episode! I’m joined by Denise Albright, a creative entrepreneur who founded her first company in 1999 and has had an entrepreneurial mindset since childhood. After taking a break in 2007 to focus on her family, Denise’s entrepreneurial spirit was reignited in 2015 when a production delay left thousands of Reminder Binder planners stranded in a warehouse, which precipitated the birth of her newest venture.
Listen in as Denise shares how she started her business, what has helped her to scale (hint: think systems!), and how she uses common software to handle customer service inquiries. We also discuss why she decided to jump into the wholesale market, her process for live selling, and how to drop ship using hubventory.com.
Denise is offering 10% off the entire line of Denise Albright organizational stationery products on your next Hubventory order! Use code LUCKY when placing any size order through May 31 on hubventory.com.
>>Scaling With Systems with Denise Albright– LISTEN NOW ON iTunes <<
>>Scaling With Systems with Denise Albright– LISTEN NOW ON Spotify <<
See the Full Boutique Chat Podcast Website here
Watch the interview on YouTube:
What You’ll Learn From Scaling With Systems with Denise Albright
- How Denise started her business.
- What has helped her to scale.
- The importance of solid systems and processes in any business.
- How Denise uses common software to deal with customer service inquiries.
- Why she decided to jump into wholesale.
- Denise’s process for live selling and what the benefits are.
- How to drop ship on hubventory.com.
Resources Featured In This Episode:
- Denise Albright: Website
- Use code LUCKY on any order through March 31st on hubventory.com
- Re-amaze
- Slack
- Trello
- Loom
Favorite Quotes from Denise Albright
“I think that company was put together with staples and chewing gum.” – Denise Albright [2:20]
“Everything was built from filling the needs of the person using the planner to ‘what else does she need?’” – Denise Albright [4:10]
“What you look for, you will find.” – Denise Albright [5:45]

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Original Air Date: March 7th, 2023
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