Brandi Brown was a former salon owner and now a full-time Boutique Owner at the Exchange Boutique. Brandi tells us how servant leadership can transform your business no matter the type of industry you are in. She goes over team culture, going live, and the secret to keeping customers coming back.
>> EPISODE 322 – LISTEN NOW ON iTunes <<
>> EPISODE 322 – LISTEN NOW ON Spotify <<
See the Full Boutique Chat Podcast Website here
Main Points
- When you are a servant leader your team recognizes that and wants to do the best they can for you and the company.
- You need to keep showing up for your customers. Consistency is KEY.
- Businesses thrive when you show up as your true authentic self.
Favorite Quotes in How Servant Leadership Can Transform Your Business
“I think if you take care of your people, they will take care of you. And that goes the same for customers.” -Brandi Brown
“Invest in your people.”-Brandi Brown
“Those that are thriving are those who are being their most authentic self.” -Brandi Brown
Brandi’s Information:
Website: https://shoptheexchange.co/
Instagram: @shoptheexchange @downtownbrandibrown
2021 Boutique Summit Tickets are live! Use the promo code BOUTIQUECHAT or follow this link to automatically get the 10% discount.
Join the Hub for more training, information, and connections.
www.theboutiquehub.com/join
Use the hashtag #AskAshley on Instagram, or tag her at @ajalderson or @theboutiquehubto suggest topics for the podcast and let us know what you thought about this episode!
Do you love the Boutique Chat Podcast?! Subscribe to our podcast and after that, leave us a review on iTunes Apple Podcasts here!
Original Air Date: July 13th, 2021
Do you love the details of How Servant Leadership Can Transform Your Business? Let us know what you think about our show and help spread the word about the #BoutiqueChat Podcast.
Recent Posts:
- Is Your Boutique Quiet, or Is Your Space Pushing Customers Away?
January is slow. You already know that. But here’s the uncomfortable question most boutique owners avoid asking: Is it the season or is it your store? The start of a new year is the perfect time to take a hard look at your space. Not when you’re knee-deep in shipments, slammed on weekends, and wishing you had time to fix things, but now. During the quiet. During the downtime. During the moment when changes are actually possible. - Five Minute Friday: The 13 Strategies Boutique Owners Need for 2026
As we wrap up Season 7 of the Boutique Chat Podcast, I wanted to pause—right where you’re listening—and take an honest look at where the retail industry stands today and where it’s headed next. Based on 1,000’s of conversations with boutique owners over the past year, this episode breaks down 13 key focus areas that… Read more: Five Minute Friday: The 13 Strategies Boutique Owners Need for 2026 - The Boutique Hub at MAGIC Las VegasThe Boutique Hub Team can’t wait to head back to Vegas for the MAGIC Las Vegas – there is more MAGIC than ever to explore this season – we can’t wait to discover it all with you!
