Brandi Brown was a former salon owner and now a full-time Boutique Owner at the Exchange Boutique. Brandi tells us how servant leadership can transform your business no matter the type of industry you are in. She goes over team culture, going live, and the secret to keeping customers coming back.
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Main Points
- When you are a servant leader your team recognizes that and wants to do the best they can for you and the company.
- You need to keep showing up for your customers. Consistency is KEY.
- Businesses thrive when you show up as your true authentic self.
Favorite Quotes in How Servant Leadership Can Transform Your Business
“I think if you take care of your people, they will take care of you. And that goes the same for customers.” -Brandi Brown
“Invest in your people.”-Brandi Brown
“Those that are thriving are those who are being their most authentic self.” -Brandi Brown
Brandi’s Information:
Website: https://shoptheexchange.co/
Instagram: @shoptheexchange @downtownbrandibrown
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Original Air Date: July 13th, 2021
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