What is a better way to celebrate a 10-year business anniversary than to burn your whole membership to the ground and re-build it from the ground up? How about launching a brand new dashboard and new tools that will change the boutique game for so many owners?
Join me as I chat with Jeff Fenn, The Boutique Hub’s Digital Marketing Manager who’s not just known for his terrible Steve Jobs impersonation, but also for the fresh new tools and the Boutique Hub Black dashboard features that were rolled out at the Boutique Summit last month. We’ll be diving into the project’s inception, the goals we sought to achieve with the new dashboard, and the power and importance of SEO. Jeff will also be sharing insights on how to track SEO and what metrics boutiques should be looking for to really leverage the power of organic traffic.
>>Revolutionizing the Boutique Game – LISTEN NOW ON iTunes <<
>>Revolutionizing the Boutique Game – LISTEN NOW ON Spotify <<
See the Full Boutique Chat Podcast Website here
Watch the interview on YouTube:
What You’ll Learn From Revolutionizing the Boutique Game with Jeff Fenn
- What started the new dashboard project.
- The goals we sought to achieve with the new dashboard.
- The power and importance of SEO.
- How to track SEO and what metrics to look for.
- What the new dashboard can do for your business.
Resources Featured In This Episode:
Favorite Quotes from Jeff Fenn and Ashley Alderson
“After you read so many comments like that, if it doesn’t spur you into action, something is wrong with you.” – Jeff Fenn [3:25]
“It’s never about you—it’s always about your customer and your customer’s experience.” – Ashley Alderson [7:20]
“The companies that were really stable were the ones who really put effort into their SEO.” – Jeff Fenn [9:45]

Join the Hub for more training, information, and connections.
www.theboutiquehub.com/join
Use the hashtag #AskAshley on Instagram, or tag her at @ajalderson or @theboutiquehub to suggest topics for the podcast and let us know what you thought about this episode!
Do you love the Boutique Chat Podcast?! Subscribe to our podcast and after that, leave us a review on iTunes Apple Podcasts here!
Original Air Date: April 11th, 2023
Do you love the details of Revolutionizing the Boutique Game with Jeff Fenn? Let us know what you think about our show and help spread the word about the #BoutiqueChat Podcast.
Recent Posts:
- Five Minute Friday: The Psychology Behind Customer Loyalty and Higher Sales
Want customers to buy more without feeling pushy? When people receive value first—whether it’s a small gift, helpful advice, premium content, or an unexpected surprise—they’re naturally more likely to trust your brand and return the favor. Samantha Conner shares practical ways retailers and wholesale brands can use reciprocity to build stronger customer relationships and increase… Read more: Five Minute Friday: The Psychology Behind Customer Loyalty and Higher Sales - #818: The Boutique Marketing Strategy Most Retailers Are Missing
More traffic won’t fix a boutique that’s speaking to the wrong customer. Ashley sits down with Josh Orr, CEO of Capital Commerce, to break down what separates seven-figure boutique brands from everyone else. They discuss why identifying your perfect customer changes everything—from your website and social media to your product selection and marketing strategy. If… Read more: #818: The Boutique Marketing Strategy Most Retailers Are Missing - Ashley Alderson Receives First-Ever Diamond Award Honoring Lasting Impact on Independent Retail
Some awards recognize a great year. Others recognize a lifetime of impact. This year, Gifts & Decorative Accessories introduced its first-ever Diamond Awards in celebration of the 75th anniversary of the Retailer Excellence Awards—a one-time recognition honoring the retailers, manufacturers, sales organizations, and influencers who have helped shape the independent retail industry for generations. We’re… Read more: Ashley Alderson Receives First-Ever Diamond Award Honoring Lasting Impact on Independent Retail


