Is it possible to scale your boutique business using social media alone? CommentSold is a platform that allows retailers the ability to sell using multi-channel and live video commerce, and has helped over 7,000 live sellers connect with their audience and expand their reach. Brandon Kruse is the CEO and Founder of CommentSold, and in this episode we get real and raw about how he took a proven idea made for TV and optimized it for the web, creating a must-have tool for online retailers.
Tune in as we dive into how CommentSold works as a live selling platform, what the most successful stores using CommentSold have in common, and why it’s critical to make it a habit to dig into the data – even when sales are going well. Brandon also shares what CommentSold is working on, including a drop-shipping feature that maintains a brand’s standards and how they are solving for the decline of Facebook.
>>Changing the Live Selling Landscape – LISTEN NOW ON iTunes <<
>> Changing the Live Selling Landscape – LISTEN NOW ON Spotify <<
See the Full Boutique Chat Podcast Website here
Watch the interview on YouTube:
What You’ll Learn From Changing the Live Selling Landscape
- How CommentSold works and how the idea was born.
- The common traits of successful stores using CommentSold.
- What the platform is working on for the future.
- How they are helping to change the lives of retailers.
- The biggest mindset shift Brandon made to scale his business.
- The importance of setting time aside for strategy and visioning.

Favorite Quotes
“I really had to learn the hard way that I am not the target audience.” – Brandon Kruse [6:45]
“Our success is purely based on the success of the retailer.” – Brandon Kruse [9:15]
“Consistency is incredibly important.” – Brandon Kruse [12:30]
“Very few people, if any, have it all together.” – Brandon Kruse [32:45]
Resources Featured In This Episode:
- Brandon Kruse: Website | Instagram
- Discount Divas
- Gilded Pineapple
- How To Harness The Power of Social Selling
- Comment Sold https://try.commentsold.com/partners/the-boutique-hub/
Join the Hub for more training, information, and connections.
www.theboutiquehub.com/join
Use the hashtag #AskAshley on Instagram, or tag her at @ajalderson or @theboutiquehub to suggest topics for the podcast and let us know what you thought about this episode!
Do you love the Boutique Chat Podcast?! Subscribe to our podcast and after that, leave us a review on iTunes Apple Podcasts here!
Original Air Date: April 5th, 2022
Do you love the details of Changing the Live Selling Landscape? Let us know what you think about our show and help spread the word about the #BoutiqueChat Podcast.
Recent Posts:
- How Much Inventory Do You Need to Start a Boutique?Starting a boutique is an exciting venture, but one of the biggest questions new boutique owners face is: how much inventory do I need? The answer isn’t one-size-fits-all, as it depends on your business model, budget, and customer demand. However, having a strategic approach to inventory planning can set you up for success from day one.
- Mastering the Art of Buying: Trends, Mindset & Selling SuccessWhat does it take to become an entrepreneurial powerhouse in the retail world? Tony Chinn, a seasoned retail expert, joins us today to share his incredible journey from starting as a greeter at Guess to launching his own successful entrepreneurial venture. With experience at iconic brands like BB, Kitson, Forever 21, Agassi, and Akira, Tony’s story is a testament to the power of intention and vision boards when it comes to achieving lasting success. Listen in to hear practical advice for retailers and insights into maximizing retail success.
- The Three Pillars of Exceptional Customer ServiceIn this episode, Emily from Supermoon dives into the key strategies for delivering exceptional customer service. With insights gathered from interviewing hundreds of support agents, she shares three game-changing ways to streamline support, reduce friction for customers, and leverage AI to improve efficiency. Whether you’re a small business owner, a customer support professional, or just looking for ways to enhance your customer experience, these tips will help you provide faster, smarter, and more effective support.