According to David Sambor, a leading expert in loyalty programs, acquiring new customers is 7x more expensive than retaining an existing one and compared to new customers, existing customers are 50% more likely to try a new product and spend 31% more on average. Retention has 2-3 times more impact on your growth than acquisition does and a 5% increase in customer retention can increase profitability by 75%!!! All this to say, we need to...

Most retailers share the goal of driving more in-store foot traffic, but what good are more customers if you aren’t selling more during peak hours?  Whether it’s through cross-selling and upselling, promotions or just flat-out amazing customer service—learning how to sell more during peak hours is a must for any retailer that wants to grow.  <Guest Blog Post> In this post, let’s focus on how you can do just that. We break it down into five retail sales tips:  Find your...

We are about to hit prime time in the E-commerce industry. As we all know, Q4 is the most important sales quarter of the year… Are you ready to finish 2019 strong? Hello Bar is offering a free webinar training with The Boutique Hub this Thursday, Nov. 21 at 10am PST! Join us as we cover the 3 Crucial Steps that will Increase E-Commerce Sales by 26% (without spending a dime on ads!)