Today Alana Stohr, Owner of Eleven Oaks Boutique, joins us for Key Tips for Creating a Successful Online Boutique. Alana had spoken at the Boutique Summit and she’s back to give even more insight on what it takes to create a successful business. She goes over how important brand consistency is, how gratitude will grow your business and explains why it's so important to have a good team. Tune in to hear even more about...

This guest blog post courtesy of Celerant Retail breaks down the 6 POS Software Trends we're seeing in the boutique industry today. #1  Mobile Payments and Tablet POS As the digital push leads us to redefine retail, it also pulls us away from two industry staples; cash and cash registers. Cash is slowly losing its reign as the preferred payment method as 73 percent of respondents of a Mastercard survey saying they use less cash today than they...

According to David Sambor, a leading expert in loyalty programs, acquiring new customers is 7x more expensive than retaining an existing one and compared to new customers, existing customers are 50% more likely to try a new product and spend 31% more on average. Retention has 2-3 times more impact on your growth than acquisition does and a 5% increase in customer retention can increase profitability by 75%!!! All this to say, we need to...